Emergency Room Triage Market Growth Forecast: Exploring Trends and Opportunities for the Next Decade
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What fueled the previous growth in the emergency room triage market?
There has been a robust growth in the emergency room triage market size in the past few years. The market, which was valued at $3.14 billion in 2024, is expected to reach $3.44 billion in 2025, growing at a compound annual growth rate (CAGR) of 9.5%. The expansion during the historic period is due to the rise in emphasis on value-based healthcare, enhancement of collaboration and knowledge, a surge in patient empowerment, increased exploration and application of evidence-based practices along with amplified acknowledgement of mental health issues.
What will be the emergency room triage market size in the future?
The market size for emergency room triage is predicted to experience significant growth in the coming years, expanding to $4.89 billion by the year 2029 with a compound annual growth rate (CAGR) of 9.2%. The expected growth can be ascribed to elements such as the creation of superior triage systems, shifts in healthcare policies, the surge in urgent care facilities, an increasing aging population, and the standardization of triage procedures. Some key trends that are slated to impact the industry during the forecast period are biometric identification, crisis management systems, the use of gamification for training, AI-equipped symptom checkers, and software for triage auditing.
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What main drivers are fueling expansion in the emergency room triage market?
The surge in visits to the emergency department is anticipated to fuel the expansion of the market for emergency room triage. The rise in emergency department (ED) visits can be attributed to factors like the increasing prevalence of chronic illnesses, restricted access to primary healthcare, an ageing population, and a growing necessity for immediate medical treatment. Prioritizing care in emergency department (ED) visits using emergency room triage is crucial to ensure patients with the most severe and life-threatening conditions receive treatment first. This efficient management of scarce resources reduces the risk of delays in providing urgent care. For instance, the Australian Institute of Health and Welfare reported in November 2024 that public Australian hospitals (excluding the Northern Territory) saw 8.8 million ED presentations in 2023-24, translating to 326 per 1,000 population. Males made up 49% of presentations while females made up 51%. The most frequent triage categories were Urgent (41%), Semi-urgent (34%), and Emergency (17%). Visits from patients aged 4 years and below constituted 1%, while those aged 15–34 accounted for 25%. Hence, the rise in emergency department visits is propelling the expansion of the emergency room triage market.
What key areas define the segmentation of the global emergency room triage market?
The emergency room triage market covered in this report is segmented –
1) By Component: Software, Hardware, Services
2) By Type: Acute Care, Non-Urgent Care, Pediatric Care, Trauma Care, Psychiatric Care
3) By Technology: Artificial Intelligence, Machine Learning, Telemedicine, Wearable Technology
4) By Mode Of Delivery: On-Premise, Web-Based, Cloud-Based
5) By End User: Hospitals, Clinics, Nursing Homes, Assisted Living Facilities, Other Healthcare Facilities, Other End Users
Subsegments:
1) By Software: Triage Management Software, Decision Support Software, Electronic Health Record (EHR) Integration Software, Mobile Triage Apps
2) By Hardware: Triage Desks And Stations, Patient Monitoring Devices, Communication Devices (Tablets, Screens), RFID Tracking Devices
3) By Services: Triage Consultation Services, Training And Support Services, Emergency Room Workflow Optimization Services
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Who are the dominant players expanding their reach in the emergency room triage market?
Major companies operating in the emergency room triage market are Kaiser Foundation Health Plan Inc., HCA Healthcare Inc., Fujitsu Limited, Ascension Health, Siemens Healthineers AG, Tenet Healthcare Corporation, Mayo Clinic, Banner Health System, Trinity Health Corporation, Dignity Health, TeamHealth Holdings Inc., MedStar Health Inc., Apollo Hospitals Enterprise Limited, Endava PLC, St. Luke’s Health System Inc., X by 2 LLC, Aidoc Inc., Infermedica Sp. z o.o., Allm Inc., eVisit Inc., Pulsara, ClearTriage, Aviva Health Inc., TriageLogic LLC, Qure.ai Technologies Pvt. Ltd.
How are evolving market trends shaping emergency room triage Strategies?
Major companies operating in the emergency room triage market are focusing on developing technologically advanced solutions, such as digital patient activation solutions, to enhance patient engagement, improve health outcomes, and allow for more personalized and efficient management of care through accessible, real-time information. Digital patient activation refers to the use of digital tools and platforms to engage patients in managing their health, improving their knowledge, and empowering them to make informed decisions about their care. For instance, in August 2023, GetWellNetwork, a US-based company that develops patient engagement platforms, launched the Emergency Department and Inpatient Care Engagement Solution. The solution offers a comprehensive digital experience for hospital settings, covering patient activation, triage, education, entertainment, discharge transitions, and monitoring. Key features include a mobile-first platform with personalized welcome information, care team details, symptom tracking, and real-time feedback, along with AI-driven SMS texting. It also provides consumer-grade self-service options, such as relaxation and entertainment, patient education through health videos, a medication library, and wait time notifications. The platform enables rapid innovation by utilizing existing interfaces and capabilities, such as bi-directional texting, eliminating the need for multiple-point solutions for patient engagement.
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Which regions are emerging as leaders in the emergency room triage market?
North America was the largest region in the emergency room triage market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the emergency room triage market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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