Global AI In Patient Engagement Market
Healthcare Services

AI In Patient Engagement Market Overview 2025: Competitive Shifts, Forecast Models, and Emerging Opportunities

Discover trends, market shifts, and competitive outlooks for the ai in patient engagement industry through 2025-2034 with The Business Research Company’s reliable data and in-depth research

What Are the Key Milestones in the AI In Patient Engagement Market’s Growth Trajectory From 2025 To 2034?

In recent times, there has been exponential growth in the market size for AI in patient engagement. The market, which is expected to expand from $7.67 billion in 2024 to $9.34 billion in 2025, will exhibit a compound annual growth rate (CAGR) of 21.8%. The impressive growth observed in the historic period can be credited to better patient communication, a surge in demand for individualized healthcare, escalating adoption of wearable gadgets, heightened attention to patient-centric care, augmented data protection measures, and an increase in chronic disease cases.

The dimension of the AI in patient engagement market is predicted to experience a substantial increase in the coming years, escalating to $20.6 billion by 2029 with a compound annual growth rate (CAGR) of 21.8%. The projected expansion in this period is due to the rapid merging of AI into healthcare infrastructures, the broadening of telehealth services, enhanced focus on remote patient surveillance, the ongoing progression of AI-driven chatbots, and a boom in health data analytics. Key tendencies in this period are expected to be the application of AI for predictive analytics in patient care, the integration of AI into electronic health records (EHR) systems, continued technological advances in AI, customized healthcare solutions, and progress in natural language processing (NLP).

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What Are the Core Growth Drivers Propelling the AI In Patient Engagement Market Forward?

The growing interest in customized healthcare services is predicted to spur the advancement of AI in the patient engagement market. Custom-tailored medicinal procedures and preventative care tactics that take into account a person’s prior medical history, genetic data, diagnostic tests, and situational factors are encompassed under personalized healthcare solutions. AI plays a vital role in personalized healthcare systems by employing data analysis and machine learning to customize treatments, forecast patient results, and improve care strategies based on individual genetic, lifestyle, and clinical factors. For instance, the Personalized Medicine Coalition, an American organization representing innovators, scientists, and patients, reported in 2022 that the FDA’s Center for Drug Evaluation and Research (CDER) approved 37 new molecular entities (NMEs). Additionally, of these 37 NMEs, 35 are therapeutic, and out of these, 12 are categorized as personalized medicines by the Personalized Medicine Coalition (PMC). Thus, the increasing demand for customized healthcare solutions is significantly contributing to the expansion of AI in the patient engagement market.

What Segment Types Define the AI In Patient Engagement Market Structure?

The AI in patient engagement market covered in this report is segmented –

1) By Technology: Chatbots, Natural Language Processing (NLP), Computer Vision

2) By Delivery Type: Cloud-Based, On-premise

3) By Therapeutic Area: Health And Wellness, Chronic Disease Management, Other Therapeutic Areas

4) By Application: Outpatient Health Management, In-Patient Health Management, Population Health Management, Other Applications

5) By End-Use: Providers, Payers, Other End-Uses

Subsegments:

1) By Chatbots: Virtual Health Assistants, Appointment Scheduling Bots, Symptom Checkers

2) By Natural Language Processing (NLP): Text Analysis Tools, Sentiment Analysis Applications, Voice Recognition Systems

3) By Computer Vision: Image Analysis for Diagnostics, Patient Monitoring Systems, Augmented Reality For Medical Training

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Which Geographic Areas Hold the Strongest Growth Potential in the AI In Patient Engagement Market?

North America was the largest region in the AI in patient engagement market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the AI in patient engagement market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Which Emerging Trends that Are Influencing the AI In Patient Engagement Industry Evolution?

Leading businesses in the AI patient engagement market are creating groundbreaking products featuring cutting-edge technologies, such as artificial intelligence patient engagement software, to maintain a competitive market standing. These tools, powered by artificial intelligence, are used to enhance communication, deliver customised patient care, and encourage active participation from patients in managing their health. For example, in October 2023, ZS Associates, a management consulting firm based in the US, introduced the ZAIDYN Connected Health solution. This all-encompassing patient engagement platform, powered by AI, amalgamates AI-driven virtual assistants, customised messages, and actionable insights to boost patient care and their overall experience. The platform aims to aid healthcare institutions in scaling customised care across all care touchpoints, assuring patients have access to prompt and pertinent information and resources.

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What Is the Definition of the AI In Patient Engagement Market?

AI in patient engagement refers to the use of artificial intelligence (AI) technologies to improve patient care, enhance patient experience, and promote health equity. AI can be leveraged in various ways to engage patients, such as providing online support and education, automating reminders and alerts, providing personalized health information, and analyzing patient data to identify trends and patterns and optimize healthcare delivery.

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