The Business Research Company’s global market reports are now updated with the latest market sizing information for the year 2023 and forecasted to 2032

The Business Research Company’s healthcare CRM market report forecasts the healthcare CRM market size to grow to $30.86 Billion by 2027, with a CAGR (compound annual growth rate) of more than 15%.

Learn More On The Healthcare CRM Market Report 2023 – https://www.thebusinessresearchcompany.com/report/healthcare-crm-global-market-report

Healthcare CRM Market Size Forecast
The global healthcare CRM market is expected to grow from $15.13 billion in 2022 to $17.56 billion in 2023 at a compound annual growth rate (CAGR) of 16.1%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The healthcare CRM market size is expected to grow to $30.86 billion in 2027 at a CAGR of 15.1%.

North America held the largest healthcare CRM market share.

Key Healthcare CRM Market Driver ­– Rise In Number Of CRM Systems In Hospitals And Clinics
For instance, in February 2021, according to Aimprosoft, a Ukraine-based healthcare software development company, the implementation of CRM in healthcare reduces administrative errors by up to 30%. Furthermore, according to an article published by Financesonline, a Poland-based platform for SaaS/B2B software and financial products reviews, in 2022, over 90% of hospitals will use electronic health records (EHR), where CRMs supplement EHR by offering and unifying communication capabilities for several concurrent patient engagements and giving users access to patient profiles. Therefore, the rising number of CRM in hospitals and clinics is driving the demand for the healthcare CRM market.

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Key Healthcare CRM Market Trend – Technological Development
Major companies operating in the healthcare CRM sector are focused on developing new technologically advanced solutions to improve patient health and strengthen their market position. For instance, in January 2021, Nuance Communications Inc., a US-based company that develops artificial intelligence (AI)-based CRM software, introduced a virtual assistant platform based on AI-powered patient engagement to transform digital experiences and voice across the patient journey. This platform assimilates and extends the possibilities of the healthcare organization’s critical financial, clinical, customer, and telephony systems, including the patient financial systems, EHR, CRM, and patient access center telephony infrastructure.

Healthcare CRM Market Segment
1) By Component: Software, Services
2) By Technology: Predictive, Mobile, Social, Collaborative, Other Technologies
3) By Deployment Model: On-Premise Model, Web or Cloud-based Model
4) By Application: Community Outreach, Community Health Education, Service Outreach or Promotion, Financial Donor Management, Case Coordination, Patient Information Management, Pre-Authorizations or Eligibility, Other Applications
5) By End-Users: Providers, Payers, Life Science Industry

Healthcare CRM Market Major Players and Strategies
Major players in the healthcare CRM market are Salesforce Inc., Microsoft Corporation, Oracle Corporation, SAP SE, SugarCRM Inc., Healthgrades Marketplace LLC, Infor Inc., Keona Health, Accenture, IBM Corporation, Cerner Corporation, Allscripts Healthcare LLC, Amdocs, Aspect Software, Siemens Healthcare GmbH, Talisma, NICE Systems, Verint Systems Inc., Veeva Systems, R1 RCM Inc., Pegasystems Inc., Sage Group plc, and Zoho Corporation Pvt. Ltd.

In December 2021, Salesforce Inc., a US-based cloud-based software company, acquired Acumen Solution for an undisclosed amount. With this acquisition, Acumen Solutions would join the ranks of Salesforce Professional Services, working with Salesforce partners to assist clients in accelerating the realization of benefits from the Salesforce Customer 360 and establishing the groundwork for long-term success in this entirely digital environment. Acumen Solution is a US-based company that provides CRM solutions for healthcare.

The Healthcare CRM Global Market Report 2023 covers regional data on healthcare CRM market size, healthcare CRM market trends and drivers, opportunities, strategies, and healthcare CRM market competitor analysis. The countries covered in the healthcare CRM market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA, and the major seven regions are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa.

Healthcare CRM is a customer relationship management (CRM) system made exclusively for the healthcare sector that combines data from numerous sources (consumer and patient demographics, psychographics, social, behavioural, clinical, financial, website, contact centre, provider credentialing, etc.) to give a thorough picture of patients’ routines and activities.

View More Reports Related To The Healthcare CRM Market –
Healthcare Consulting Services Global Market Report 2023
Healthcare Cloud Infrastructure Global Market Report 2023
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